FAQ's

To wish countries do you deliver?
We ship worldwide.
 

Can I cancel my order?
If you have completed an order and have not paid it yet, the system will automatically cancel your order (for non-payment).
If you have already paid for the order and want to cancel it, please talk to our team through Contacts, who will certainly provide you with the best solution.
 

Can I modify my order once it was been placed?
You can always change your order with the help of our team, who will certainly find the best solution to help you.
To do this, you just have to reach us through Contacts.
 

What is the material of the jewerly?
The material are listed from our brands, and it's the brands responsabilty to provide good information present on each jewerly piece page.
 

What care should I take with the parts?
The oxidation of silver, loss of shine and the wear of the gold bath are natural processes due to daily use, which have no relation to the quality of the piece.

We advise you to avoid contact with water and hygiene products that contain alcohol such as perfume, creams, etc.
In any case, the loss of color from baths also depends on other factors, such as the pH of skin type and sweat.

The jewelry should always be kept safe in our gift boxes or in a dry place without exposure to the sun, for a better conservation of the pieces.
Always follow the brand advise.